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What is Human Factors Engineering?

Human factors engineering (HFE) is the science of understanding the properties of human capabilities and limitations and applying that understanding to the design, development, and deployment of systems. It is a multidisciplinary field incorporating contributions from industrial engineering, cognitive psychology, industrial design, statistics, operations research and anthropometry. Human factors involves the study of all aspects of the way humans perform and they way in which they interact with the world around them, with the aim of improving operational performance and safety.

How Does HFE Apply to Healthcare?

HFE is applied to healthcare to design processes, devices, and systems that support the work of care givers. Specific benefits of HFE applied to healthcare include:

• Efficient care processes;
• Effective communication between care providers;
• Better understanding of a patient’s current medical condition;
• Reduced risk of device use error;
• Easier to use (or more intuitive) devices;
• Reduced need for training;
• Easier repair and maintenance;
• Cost savings through mitigation of adverse events;
• Safer healthcare working conditions; and
• Improved patient outcomes

HFE should take place early in the system development process. It should include tools such as work domain analysis, function allocation, probabilistic risk assessment, usability testing, among others.

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Please use the following form to send your inquiry. We always look forward to collaboration opportunities, and encourage you to share your comments and suggestions.  

General Inquiries


Departments

You can reach us by calling our help desk.

SiTELMS Helpdesk:
1-877-SITELMS (1-877-748-3567)
[email protected]
SiTEL Outreach Services:
202-364-5180 ext: 1319
[email protected]
SiTEL Clinical Educator Services:
202-364-5180 ext: 2107
[email protected]

SiTEL Research Services:
202-364-5180 ext: 1319
[email protected]
SiTELMS Digital Media Services:
202-364-5180 ext: 1320
[email protected]
SiTEL Clinical Simulation Services:
202-364-5180 ext: 1105
[email protected]

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Call Us @ 202-364-5180 EXT. 777

 

National Center for Human Factors in Healthcare Team

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Raj Ratwani, PhD
Acting Director and Scientific Director, National Center for Human Factors in Healthcare
[email protected]

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Rollin (Terry) Fairbanks, MD, MS, FACEP 
Founding Director, National Center for Human Factors in Healthcare
Associate Director, MI2 
[email protected]

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A. Zach Hettinger MD, MS
Medical Director and Director of Cognitive Informatics, National Center for Human Factors in Healthcare
[email protected]

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Grace Tran, MS
Director, Human Factors Safety Integration
[email protected]

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Lawrence Wolpert, PhD
Director, Usability Services
[email protected]


Angela Thomas, MPH, MBA
Executive Director, Health Services Research Administration, MHRI
[email protected]

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Allan Fong, MS
Research Specialist
[email protected]

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Natalie Abts, MS
Senior Program Manager, Usability Services
[email protected]

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Katie Adams
Research Assistant
[email protected]

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Erica Savage, MHA
Project Manager
[email protected]


Kathryn (Kate) Kellogg, MD, MPH
Associate Medical Director
[email protected]

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Amy Will
Research Coordinator
[email protected]

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Daniel Hoffman
Research Assistant
[email protected]


Jessica Howe, MA
Research Specialist
[email protected]

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Natalie (Nat) Benda, MS, PhD
Senior Research Fellow
[email protected]

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Nicoleta Parau
Business Manager
[email protected]


Josh Puthumana
 Research Assistant


AnnKatherine Hoobler
Administrative Coordinator
[email protected]


Rebecca Butler
Usability Specialist
 [email protected]


Lucy Stein, MS, OTR/L, CAPS
Clinical Human Factors Specialist
[email protected]


Bidisha Roy
Research Assistant
Usability Services
[email protected]

Tracy Kim
Tracy Kim
Research Assistant
[email protected]

Ross Filice, MD
Ross Filice, MD
Clinical Informatics Scientist
[email protected]


Joseph Blumenthal, BA
MI2 Clinical Informatics Developer
[email protected]


Lisa Calkins, MS
Usability Specialist
[email protected]


Thomas Scheurich, MS
Usability Specialist
[email protected]

Rachel Wynn
Rachel Wynn, PhD
Post Doctoral Fellow
[email protected]

Deliya Wesley
Deliya Wesley, PhD
Health Equity Scientist
[email protected]

Kristen Miller
Kristen Miller, DrPH, CPPS
Senior Research Scientist
[email protected]

Danielle Mosby
Paula Royster
Project Coordinator
[email protected]