Dr. Gillam is a medical informaticist, researcher, software architect, health IT strategist, and a board-certified emergency medicine physician. Most recently, he was a partner level physician executive and director of the Microsoft Healthcare Innovation Lab, which served as an incubation, technology transfer, and prototyping lab for next generation health informatics technologies. He was one of four physician directors of the team that built and sold MedStar Health's Azyxxi / Amalga clinical information system, which became one of Microsoft’s flagship products in health care: Microsoft Amalga.
He has served as chair of informatics for both the Society for Academic Emergency Medicine (SAEM) and the American College of Emergency Physicians (ACEP). Dr. Gillam has directed projects spanning technologies including: natural user interfaces in health care; advanced data visualization; biosurveillance; radio-frequency identification (RFID) tracking; automated facial image capture; enterprise search in health care; unified communications; gesture-based interface control; surface computing; augmented reality; and medical robotics.