Raj Ratwani, PhD and Scientific Director, National Center For Human Factors in Healthcare (Center for Human Factors) testified to the US Senate Committee on Health and Education (comprised of 22 senators) on the topic of “Achieving the Promise of Health Information Technology: Improving Care Through Patient Access to Their Records.” He was joined by the Founder of the Multiple Myeloma Research Foundation as well as the GM for Health and Life Sciences at Intel. The focus of the hearing was the current usability state of EHRs and how patient access, safety and understanding of data can be better improved with more uniform guidance. Here is a link to a video of the Senate Help Committee hearing.
In addition, a number of media outlets wrote stories on how the Center for Human Factors study shows that Electronic Health Record vendors are not adhering to usability testing standards for their EHR products and are failing to meet federally mandated user-centered design requirements, despite the EHRs being certified by the Office of the National Coordinator for Health IT. Here are a few articles:
- Modern Healthcare: EHR Vendors Fall Short on Usability Testing
- Healthcare IT News: ONC-Certified EHRs Might Not Actually Be Certified
- Politico 1: Human Factor Problems Persist with EHRs
- Health Data Management: EHR Vendors Not Meeting ONC Usability Testing Standards
- Medical Xpress: Multitasking in the ER: More is Not Better