Music as Medicine Symposium: Upcoming Event and Related Story

music as medicine

The MedStar Institute for Innovation is pleased to announce it’s co-organizing the upcoming “Music as Medicine Symposium” with the Georgetown Lombardi Arts and Humanities Program. The Symposium will take place on Thursday, March 22, 2018, from 9 a.m. to Noon ET at Georgetown University School of Medicine’s W. Proctor Harvey Amphitheater. The event will feature world-renowned scholars at the forefront of research on music, arts and stress in health care, exploring how music enhances well-being and the benefits of music for both patients and providers.

BBC News recently spotlighted the Lombardi Arts and Humanities Program’s related work in a segment titled, “The extraordinary healing powers of music.” Watch here to better understand the positive relationship between music and the brain, as described by both patients and clinicians.

To learn more about the upcoming “Music as Medicine Symposium” and to RSVP, view this flyer. Please note that space is limited.

Save Time and Check In Online at MedStar Urgent Care Centers

Family in kitchen

Program Gives Consumers More Control of Their Experience

What if you could wait for your urgent care appointment from your couch — rather than a waiting room?

MedStar PromptCare urgent care patients now can have more control of their experience through online check-in, which allows patients to reserve their spot in line. The convenient, easy-to-use service now is offered at all 15 MedStar PromptCare sites in Maryland, Washington, D.C., and Northern Virginia, based on a successful pilot program.

The online check-in program allows patients to view current wait times online and choose an arrival time that works for them, including “next available.” They are then able to wait at home, at work or wherever they are most comfortable.

“We know that convenience is a driving factor when patients use urgent care, and our goal is to meet our patients’ needs. Online check-in is making health care more convenient for our patients, giving them control over their schedules and allowing them to receive care when and where they want to,” said James Craver, chief operating officer of MedStar PromptCare. “There is nothing more valuable than time, and this gives the gift of time to our patients.”

The online check-in system lets consumers see exactly how many people are in line ahead of them, so they can gauge how soon they will be seen. In most cases, patients who check in online have shorter waits than patients who walk in.

Online check-in is the latest way in which MedStar Health is enabling patients to manage their own health care. Patients also have access to online appointment scheduling and virtual doctor visits through MedStar eVisit. Through a collaboration with Uber, a “Ride with Uber” button on MedStarHealth.org enables patients to arrange for rides to their appointments, and to set a reminder to stay on schedule. 

About MedStar Health
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. For more information, visit MedStarHealth.org.

Can a System for Mining Medical Record Data Be the Key to Making Hospital Care Safer?

MedStar Researchers to Evaluate a Means to Identify Harm Events, Trend Performance and Ultimately Prevent Occurrences

WASHINGTON, DC–(Marketwired – November 08, 2016) – MedStar Health has been selected by the federal Agency for Healthcare Research and Quality (AHRQ) to assess the accuracy, efficiency and usability of its patient safety surveillance system, Quality and Safety Review System (QSRS), to detect adverse events in medical records, during its pilot phase in hospitals.

“QSRS has tremendous potential, and this research takes it a step further by facilitating validation and optimization of the system, so that its data can be used to understand adverse events in hospitalized patients, and subsequently to prevent future occurrences,” says Kathryn (Kate) Kellogg, MD, MPH, a principle investigator of the task order.

QSRS is being developed by AHRQ to replace the legacy Medicare Patient Safety Monitoring System (MPSMS). While the MPSMS has advanced the science of patient safety measurement, the current system’s usefulness has approached its limits. The QSRS relies on clinical information recorded in medical records and applies standard definitions and algorithms to more easily identify events, generate adverse event rates, and trend performance over time. These features provide AHRQ and other users of the system the ability to measure all causes of harm and ensure that events can be accurately identified. In addition, testing of QSRS in hospitals will establish an opportunity to evaluate the system in ways not available with the current MPSMS system, by enabling wider use and a process for users to make recommendations for system improvements.

“This pilot test is a critical step toward achieving a standard surveillance system that could be implemented in any hospital,” says Raj Ratwani, PhD, also a principle investigator of the task order.

The research and execution for this task order will be conducted by Drs. Kellogg and Ratwani with support from associates at the MedStar Health Research Institute, the MedStar Institute for Innovation, and the MedStar Institute for Quality and Safety.

MedStar is nationally recognized as having research experts in the MedStar Health Research Institute, the National Center for Human Factors in Healthcare, the MedStar Institute for Innovation, and the MedStar Institute for Quality and Safety. The Research Institute continues to be among the top 20 percent of U.S. institutions receiving funds from the National Institutes of Health and other federal agencies.

Feels Like Flu? Now You Can See the Doctor When You Want in the Comfort of Home

Virtual Visit Helps Prevent Spread of Seasonal Viruses

COLUMBIA, Md. —With cold and flu season just beginning, virtual medical visits are an effective option for getting medical attention—in the comfort of your own home and on your schedule. MedStar Health is now offering this service, and it’s available to anyone 24/7 through MedStar eVisit, with a free, downloadable app for smartphone and tablet or through a secure computer portal. Aside from being convenient and easy to access, virtual visits can help contain contagious viruses that are spread by coughing, sneezing and touching contaminated surfaces. Virtual house calls are effective in treating common conditions, like mild flu-like symptoms, coughs and colds. Other minor conditions that are suited for virtual visits include skin rashes, pink eye, allergies, and known urinary tract or yeast infections.

connect with doctors online virtual health“We encourage everyone to get the seasonal flu shot as a first line of defense,” says Stephen R.T. Evans, MD, MedStar’s chief medical officer. “But if you experience mild, flu-like symptoms, such as sore throat, nasal congestion, cough, a virtual medical visit is a great option. The easier we can make it for people to seek care, the more likely they’ll get help early, when symptoms are milder and easier to treat,” he said.

Increasingly, consumers expect personalized care that is convenient and coordinated. Use of virtual visits is expected to grow rapidly and account for one in five medical visits within the next 10 years.

A consult through MedStar eVisit costs $49 and qualifies as a reimbursable healthcare spending account expense. The cost can also be reimbursed through health insurance, depending on one’s plan. The MedStar eVisit app is free on the Apple App Store, or you can access it online.

Flu season is October through March, with peak activity occurring in February, according to the Centers for Disease Control and Prevention.

MedStar’s partner is American Well, which is accredited by the American Telemedicine Association. MedStar eVisit was piloted with MedStar associates a year ago.

“MedStar is known for delivering advanced care to a wide range of patients,” said Danielle Russella, president of Customer Solutions at American Well. “From urgent care, to chronic condition management, to follow up appointments, telehealth will allow MedStar to extend care into the communities it serves and beyond. We are honored to help bring eVisits to life and, most importantly, to the MedStar patients it will serve.”

About MedStar Health
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. For more information, visit MedStarHealth.

‘Making Health’ Celebrates How Design Tools and Technology Are Transforming Health Care

WASHINGTON, D.C.—The U.S. Department of Health and Human Services (HHS) IDEA Lab, the National Institutes of Health (NIH) and MedStar Health today are hosting “Making Health: An Interactive Celebration of How Tinkering, Technology and Design Tools Are Transforming Health Care.” The event is from 2 p.m. to 7 p.m., at Georgetown University Leavey Center in Washington, D.C., and is part of the White House’s National Week of Making. The event is free and open to the public.

“By providing greater access to tools and information, the maker movement is changing health care delivery in the clinical setting and enabling people to live in better health and with greater dignity,” said Susannah Fox, Chief Technology Officer of the U.S. Department of Health and Human Services. “With this unique event we are bringing together clinicians, scientists, inventors, and makers, all focused on improving health.”

The Maker Movement has spurred a growing industry of do-it-yourself healthcare entrepreneurs and problem solvers who are using design tools and technology to quickly transform ideas to working prototypes. This event is an opportunity to hear thought-provoking talks, meet some of the area’s entrepreneurs and innovators, and see first-hand how their work is changing health care. Mark Smith, MD, Chief Innovation Officer for MedStar Health and Director of the MedStar Institute for Innovation, said, “The Maker Movement in health care is empowering individuals to find a better way—the fundamental impulse to innovate—using tools that are accessible and even commonplace. Staying open and curious and alert to novel ideas and approaches leads to innovation, and that’s a foundational attitude that MedStar Health has adopted. We are very pleased to join with other healthcare innovators in our area to showcase many of the ways we are working to advance health.” Featured speakers at the afternoon reception are: 

  • Susannah Fox, Chief Technology Officer, U.S. Department of Health and Human Services
  • Mark Smith, MD, Chief Innovation Officer for MedStar Health and Director, MedStar Institute for Innovation
  • Mark L. Rorhbaugh, PhD, JD, Special Advisor for Technology Transfer, National Institutes of Health
  • Stephen Evans, MD, Executive Vice President, Medical Affairs, and Chief Medical Officer, MedStar Health
     

  Health care innovation demonstrations include:

  • Use of high-fidelity simulation techniques to teach clinicians to perform medical procedures, with simulation specialists from MedStar SiTEL
  • Monitoring patients’ health using wearable health sensors and other technology, with MedStar Institute for Innovation’s digital health team
  • Remote monitoring of pregnant women for weight gain and blood pressure, with BabyScripts, a startup company that grew out of 1776, Washington’s premier global start-up incubator and seed fund
  • Emotion Owl for autistic children, Comfortable Cane, Tremor Monitor, and more prototypes developed by NuVu, an innovation school for middle and high school students in Cambridge, Mass,
  • A smartphone app that uses image analysis and machine learning to examine red blood cells to diagnose malaria, from the National Library of Medicine and the National Institute of Allergy and Infectious Disease
  • Computer-aided design for making medical models and custom implants for wounded warriors, from Walter Reed National Military Medical Center

About MedStar Health

MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. For more information, visit MedStarHealth.org.

MedStar Collaborates with Uber to Provide a New Option for Accessing Care

MedStar Health and Uber announce a collaboration to give patients a new option for ensuring they can get to and from healthcare appointments.

Transportation often cited as reason for missed appointments

COLUMBIA, Md.  (Jan. 8, 2016)—MedStar Health, the largest not-for-profit healthcare system in Maryland and the Washington, D.C., region, and Uber, a technology company that is evolving the way people move, today announced a collaboration to give patients a new option for ensuring they can get to and from healthcare appointments. Patients who miss appointments or have to reschedule at the last minute frequently cite transportation as a factor.

Through this relationship, a “Ride with Uber” button is now prominently displayed on MedStarHealth.org. MedStar patients will be able to quickly find out the wait time and approximate cost of a ride and then request one. They also will be able to set a ride reminder to automatically notify them an hour before their appointment and keep them on schedule. 

“Patients expect the same level of seamless integration in health care as they do in other aspects of their everyday life.  MedStar is focused on becoming a premier digital healthcare organization.  Our partnership with Uber is but one small step toward a future where technology-enabled patient engagement rivals other industries that have been disrupted by digital technology,” said Michael Ruiz, MedStar vice president and chief digital officer.

Uber is available throughout the MedStar service area, which extends from north of Baltimore to Washington, D.C., northern Virginia and southern Maryland. This collaboration offers patients another convenient way to move from home or office to any one of MedStar’s 10 hospitals or hundreds of outpatient locations and urgent cares, all with the touch of a button.

As one of Uber’s most mature markets around the globe, Washington has always been on the forefront of adopting innovations and embracing technology to help improve communities and the lives of its residents. 

“Uber is a reliable option—day or night—regardless of where you need to go in the DMV,” said Zuhairah Washington, general manager of Uber DC. “Our collaboration with MedStar can help patients better plan their transportation to and from appointments, and ensure they never miss an appointment because they don’t have a ride.”

The collaboration with Uber is the latest way MedStar is making access to care easier. Over the past seven years, MedStar has increased its number of care access points from 95 in 2007 to 253 in 2014, not counting its 10 hospitals, and is on track to open six new outpatient centers in 2016.  In addition to bricks-and-mortar sites, MedStar also has made a significant commitment to using digital technology to help consumers find physicians and schedule appointments online.

About MedStar Health
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. For more information, visit MedStarHealth.org.

About Uber
Uber is a technology platform that is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in over 300 cities today, Uber’s rapidly expanding global presence continues to bring people and their cities closer. Follow us on Twitter: @Uber and find us on Facebook: Uber.