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The MedStar Institute for Innovation, MedStar Simulation Training & Education Lab (SiTEL) and The National Center for Human Factors in Healthcare are currently hiring for several positions.


Senior Usability Specialist (Human Factors)

Job Summary: The Usability Services team in the National Center for Human Factors in Healthcare is seeking a talented, energetic, personable, and passionate candidate with significant experience in device usability and digital health for a Senior Usability Specialist role. Expected responsibilities include designing and leading the execution of formative and summative usability studies, developing study protocols, test preparation, participant recruitment, quantitative and qualitative data collection, data analysis, interpretation of results, and preparation of technical reports. In digital health, the specialist will participate in EHR optimization, device- EHR integration, and evaluation of healthcare applications. Other duties include preparation of contract proposals, interfacing with clients, and participating in MedStar Health human factors safety integration activities, such as event reviews and human factors consulting projects, and medical device and information technology evaluation.

Qualifications
EDUCATION: Masters degree or PhD is required in human factors engineering, human/computer interaction, human factors psychology, or a very closely related field such as applied psychology or industrial and systems engineering. Degrees in related fields such as biomedical engineering will be considered with significant experience in human factors or usability work.

EXPERIENCE: At least two years post advanced degree. Direct experience in usability testing and evaluation of medical devices, and knowledge of FDA requirements is strongly preferred. Digital health experience should include in depth knowledge of EHR optimization, medical device and mobile app integration with EHRs, and knowledge of healthcare applications commonly used by consumers. Strong understanding of human factors principles, design and analysis is required.

LICENSE/CERT/REG: No special certification, registration or licensure is required.

SKILLS: Exceptional verbal and written communication skills are essential. Comprehensive understanding of human factors and usability study design, data collection and analysis.

Reporting relationship
REPORTS TO: Director, Usability Services, MedStar Institute for Innovation

Please send your application to [email protected]


Senior Simulation Specialist (SiTEL)

MedStar SiTEL is looking for a Senior Simulation Specialist to manage daily operations in one of its busy Clinical Simulation Centers in the Washington, DC area. The position will serve as the simulation subject matter expert to faculty and simulation specialist. The Senior Simulation Specialist will maintain oversight of clinical programs including nursing residency, graduate medical education, and system-wide simulations focused on improving patient safety and quality of care.  The ideal candidate will have previous simulation experience in healthcare, clinical experience (RN, LPN, Paramedic, EMT), and technical expertise.

Major roles and responsibilities include:

  • Works with clinical education services team members to create and deliver simulation training, and measure outcomes based on best practices
  • Provides expert level technical and operational oversight for the Clinical Simulation Center
  • Oversees the orientation process for new simulation specialist and faculty
  • Makes recommendations and assists in the preparation and monitoring of budgets
  • Maintains accountability for over $1M in simulation equipment, oversee inventory, compiles usage reports , and sets par levels dependent on center usage
  • Assist in the supervision of simulation specialist, and provides mentorship to junior simulation specialist.
  • Provides feedback to the Operations Manager on the performance of simulation specialist and is directly involved performance management

View more details & apply here.


Position Opening: Usability Specialist (Human Factors)

Job Summary: The Usability Services team of the National Center for Human Factors in Healthcare is seeking a talented, energetic, personable, and passionate candidate for a Usability Specialist role. Candidates should have familiarity with human factors methods such as user testing, heuristic evaluation, risk analysis, and root cause analysis.

Candidates will be expected to participate in human factors research and analyses in both team and individual settings, as well as design and execute usability studies for a variety of medical products. Responsibilities include developing study protocols, preparing for testing sessions, recruiting participants, collecting and analyzing quantitative and qualitative data, and preparing technical reports. Other duties include preparation of contract proposals, interfacing with clients, and participating in MedStar Health human factors safety integration activities such as event reviews and human factors consulting projects, as well as medical device and information technology evaluation.

Qualifications

EDUCATION: The minimum required education is a Bachelors degree in human factors engineering, human/computer interaction, human factors psychology, or a very closely related field such as applied psychology or industrial and systems engineering. Degrees in related fields such as biomedical engineering will be considered with significant experience in human factors or usability work. Masters degree or PhD-level candidates are preferred.

EXPERIENCE: A variety of experience levels will be considered for this position. Candidates with direct experience in usability testing and evaluation of medical devices and knowledge of FDA requirements are encouraged to apply. Digital health experience is desired and may include knowledge of EHR optimization, medical device and mobile app integration with EHRs, and knowledge of healthcare applications commonly used by consumers. Strong understanding of human factors principles, design and analysis is required.

LICENSE/CERT/REG: No special certification, registration or licensure is required

SKILLS: Exceptional verbal and written communication skills are essential. Comprehensive understanding of human factors and usability study design, data collection and analysis.

Please send your application to [email protected]


Description of the Environment

About the National Center for Human Factors in Healthcare

Located in Washington, DC, the National Center for Human Factors in Healthcare brings together human factors engineers, psychologists, industrial systems engineers, health services researchers, and clinicians to conduct basic safety science and applied research to improve healthcare safety, efficiency, and reliability. A part of the MedStar Institute for Innovation (MI2) and the MedStar Health Research Institute (MHRI), the Center’s home and “research lab” is MedStar Health, academically affiliated with Georgetown University School of Medicine, and includes 10 hospitals and more than 20 health-related companies in more than 120 locations. As an academic and applied research center, the Center’s existence within MedStar Health provides unusual access to frontline, end-user subject groups in both simulated and actual healthcare operational environments. Topic areas are broad, ranging from usability to cognitive systems engineering, teamwork and communication, human-computer interaction, system safety engineering, and sociotechnical systems approaches. The center is supported by consulting contracts, research grants, and by MedStar Health’s commitment to safety. More information about the center is available here.

About MedStar Simulation Training & Education Lab (SiTEL)

MedStar SiTEL is the education and training technology group of MedStar Health. MedStar SiTEL is made up of talented individuals working in several primary areas, including clinical simulation and education, digital media services (virtual simulation and video production), instructional design and learning technologies. MedStar SiTEL maintains its custom developed learning management system (which serves all of MedStar Health as well as outside clients), and operates two simulation centers in Washington D.C. and Baltimore. More information is available here.

About the MedStar Institute for Innovation

MedStar SiTEL and the National Center for Human Factors in Healthcare are both part of the MedStar Institute for Innovation (MI2), whose mission is to catalyze and create innovation that advances health. The mantra of MI2 is “Think Differently.” The founding premise is that the pursuit of the remarkable will always be trumped by the tyranny of the daily, unless there exists a countervailing energy for seeing and doing further. The MedStar Institute for Innovation focuses on learning, simulation training, information infrastructure, human factors engineering, the built environment, technology commercialization and inventor services, and processes and systems of care delivery.

MedStar Health Research Institute (MHRI)

MedStar Health Research Institute (MHRI) provides a robust research support infrastructure to MedStar Health, including a centralized IRB (covering all hospitals), grants management, biostatisticians, proposal support, and other research support services. MHRI is in the top 20% in total funding received from the National Institutes of Health of all U.S. institutions, with over $35M in sponsored research per year. MedStar Health is part of the NIH-sponsored Georgetown-Howard Universities Center for Clinical and Translational Science (CTSA) research collaborative. Learn more at www.MedStarResearch.org .

About MedStar Health

MedStar Health is the largest integrated health system in the mid-Atlantic region with 10 hospitals and 250 non-acute care facilities in the DC and Maryland region. MedStar Health represents a microcosm of the American healthcare system, representing the broadest possible spectrum of hospitals and patient populations. MedStar has one of the largest graduate medical education programs in the country training over 1,100 medical residents annually. The ten hospitals include large tertiary care/academic medical center hospitals, small community hospitals, and a university hospital (MedStar Georgetown University Hospital); inner city, suburban, and rural hospitals; teaching hospitals and hospitals staffed only by private attending physicians; and large, medium, and small-sized hospitals. MedStar Health has 30,000 associates, 3,500 licensed beds, 6,000 affiliated physicians, 175,000 annual inpatient admissions, and 1.6 million annual outpatient visits. MedStar Health’s six teaching hospitals have a total of 1100 resident physicians, one of the ten largest graduate medical education organizations in the US. Visit www.MedStarHealth.org.