Catalyze Innovation that Advances Health

Publications

National Center for Human Factors in Healthcare Publications - Journal Publications

2016

  • Abts N. Final FDA Human Factors Guidance: 10 Updates That Affect Your Validation. Med Device Online. 2016 April.
  • Benda N, Meadors M, Hettinger AZ, Ratwani R. Emergency Physician Task Switching Increases with the Introduction of a Commercial Electronic Health Record. Annals of Emergency Medicine. 2016 June. 67(6): 741-746.
  • Fong A, Hoffman D, Hettinger AZ, Fairbanks RJ, Bisantz A. Identifying Visual Search Patterns in Eye Gaze Data; Gaining Insights into Physician Visual Workflow. Journal of the American Medical Informatics Association. 2016 Apr 23. ocv196.
  • Fong A & Ratwani RM. An Evaluation of Patient Safety Event Report Categories Using Unsupervised Topic Modeling. Methods of Information in Medicine. 2016. 55(3).
  • Fong A, Ratwani RM, Hettinger AZ. Exploring Methods for Identifying Related Patient Safety Events using Structured and Unstructured Data. Journal of Biomedical Informatics. 2015 December. 58. 89–95.
  • Hettinger AZ, Ratwani RM, Fairbanks RJ. New Insights on Safety and Health IT. AHRQ Web M&M. 2015 July/August.
  • Kelahan LC, Fong A, Ratwani RM, Filice RW. Call Case Dashboard: Tracking R1 Exposure to High Acuity Cases Using Natural Language Processing. Journal of the American College of Radiology. 2016 May 6. (e-pub ahead of print)
  • McGeorge N, Hegde S, Berg RL, Guarrera-Schick TK, LaVergne D, Casucci S, Hettinger AZ, Clark L, Lin L, Fairbanks RJ, Benda N, Sun L, Wears RL, Perry SJ, and Bisantz AM. Assessment of Innovative Emergency Department Information Displays in Clinical Simulation Center. Journal of Cognitive Engineering and Decision-making. 2015 December. 9(4): 324 – 346.
  • Neo JR, Sagha-Zadeh R, Vielemeyer O, & Franklin E. Evidence-based Practices to Increase Hand Hygiene Compliance in Health Care Facilities: An Integrated Review. American Journal of Infection Control. 2016 June. 44(6): 691-704.
  • Pham JC, Carson KA, Benson J, Doyle PA, Tran G, Ijagbemi I, Ravitz A, and Wyskiel R. Comparison of Automated versus Manual Programming of Infusion Pumps. Biomedical Instrumentation & Technology (In Press)
  • Ratwani RM, Benda NC, Hettinger AZ, Fairbanks RJ. Electronic Health Record Vendor Adherence to Usability Certification Requirements and Testing Standards. Journal of the American Medical Association. 2015 September 8; 314 (10): 1070.
  • Ratwani RM, Hettinger AZ, Kosydar A, Fairbanks RJ & Hodgkins M. A Framework for Evaluating Electronic Health Record Vendor User Centered Design and Usability Testing Processes. Journal of the American Medical Informatics Association. (In Press)
  • Ratwani RM, Fairbanks RJ, Hettinger AZ & Benda N. Electronic Health Record Usability: Analysis of the User Centered Design Processes of Eleven Electronic Health Record Vendors. Journal of the American Medical Informatics Association. 2015 November 11. 22 (6): 1179-1182.
  • Ratwani RM, Wang E, Fong A, Cooper CJ. A Human Factors Approach to Understanding the Type and Source of Interruptions in Radiology Reading Rooms. Journal of the American College of Radiology. (In Press)
  • Yadav K, Chamberlain JM, Lewis VN, Abts N, Chawla S, Hernandez A, Johnson J, Tuveson G, Burd RS. Designing Real-time Decision Support for Trauma Resuscitations. Academic Emergency Medicine. 2015 September. 22(9): 1076–1084.

2015

  • Benda N, Meadors M, Hettinger AZ, Ratwani RM. Emergency Physician Task Switching Increases with the Introduction of a Commercial Electronic Health Record. Annals of Emergency Medicine. (accepted)
  • Bish EK, Azadeh-Fard N, Steighner LA, Hall KK, Slonim AD. Proactive Risk Assessment of Surgical Site Infections in Ambulatory Surgery Centers. Journal of Patient Safety. 2014 July. (e-pub ahead of print)
  • Lewis VR, Benda N, Nassar C, Magee M. Successful Patient Diabetes Education in the ED. Diabetes Educator. 2015; 41(3): 343-350.
  • McGeorge NM, Hegde S, Guarrera TK, Zhou Y, Lin L, Crane PW, Fairbanks RJ, Kaushal R, Bisantz AM, with the HITEC investigators. Studying the Impact of Interoperable Electronic Health Records on Workflow in Ambulatory Care. International Journal of Industrial Ergonomics. 2015 Aug. (e-pub ahead of print)
  • Plaisant C, Wu J, Hettinger AZ, Powsner S, Shneiderman B. Novel User Interface Design for Medication Reconciliation: An Evaluation of Twinlist. Journal of the American Medical Informatics Association. 2015 Feb. (e-pub ahead of print)
  • Ratwani RM, Benda NC, Hettinger AZ, Fairbanks RJ. Electronic Health Record Vendor Adherence to Usability Certification Requirements and Testing Standards. JAMA. 2015; 314 (10): 1070.
  • Ratwani RM, Fairbanks RJ, Hettinger AZ, Benda N. Electronic Health Record Usability: Analysis of the User Centered Design Processes of Eleven Electronic Health Record Vendors. Journal of the American Medical Informatics Association. 2015 June. (e-pub ahead of print)
  • Ratwani RM, Fong A. ‘Connecting the Dots’: Leveraging Visual Analytics to Make Sense of Patient Safety Event Reports. Journal of the American Medical Informatics Association. 2015 Mar; 22(2):312-7

2014

  • Fairbanks RJ, Wears RL, Woods DD, Hollnagel E, Plsek P, Cook RI. Resilience and Resilience Engineering in Health Care. Jt Comm J Qual Patient Saf. 2014; 40:376-383.
  • Fong A, Ratwani RM. An Evaluation of Patient Safety Event Report Categories Using Unsupervised Topic Modeling. Methods of Information in Medicine. 2015 Apr 2; 54(3).
  • Guarrera TK, McGeorge NM, Ancker JS, Hedge S, Zhou Y, Lin L, Crane PW, Fairbanks RJ, Kaushal, Bisantz AM. Characterizing the Effect of Interoperability on Healthcare Work: a Novel Framework. Theoretical Issues in Ergonomics Science. 2014 Nov; 15(6): 578-594.
  • McGeorge NM, Hegde S, Guarrera TK, Zhou Y, Lin L, Crane PW, Fairbanks RJ, Kaushal R, Bisantz AM, with the HITEC investigators. Studying the Impact of Interoperable Electronic Health Records on Workflow in Ambulatory Care. International Journal of Industrial Ergonomics. 2014 Aug. (epub ahead of print).
  • Parker SH, Flin R, McKinley A, Yule S. Factors Influencing Surgeons’ Intraoperative Leadership: Video Analysis of Unanticipated Events in the Operating Room. World Journal of Surgery. 2014 Jan.; 38(1):4-10.
  • Parsons SE, Carter EA, Waterhouse LJ, Fritzeen J, Kelleher DC, O’Connell KJ, Sarcevic A, Baker KM, Nelson E, Werner NE, Boehm-Davis DA, Burd RS. Improving ATLS Performance in a Simulated Pediatric Trauma Resuscitation Using a Checklist.
  • Annals of Surgery. 2014 April; 259(4):807-813.
  • Pennathur PR, Bisantz AM, Fairbanks RJ, Drury CG, Lin L. Following the Trail: Understanding Information Flow in the Emergency Department. Cognition Technology & Work. 2014; 16:565-584.
  • Schaudt A and Hernandez A. Preventing Medication Errors: Through the Proactive Application of Systems Thinking and Human Factors Engineering. Pharmaceutical Physician. 2014 Nov. 25(3).
  • Wears RL, Hettinger AZ. The Tragedy of Adaptability. Annals of Emergency Medicine. 2014. 63(3) 338-339.
  • Wears RL, Hettinger AZ. The Tragedy of Adaptability Beyond Technology In Reply (Editorial). Annals of Emergency Medicine. 2014; 63(5):651.

2013

  • Benda N. The Role of Pharmacists in Patient Safety: An Analysis of Patient-Pharmacist Interactions in Community Pharmacy Consultations. The Journal of Purdue Undergraduate Research. 2013 Sept.; 3(3).
  • Castner J, Grinslade S, Guay J, Hettinger AZ, Seo JY, Boris L. Registered Nurse Scope of Practice and EmergencyDepartment Complaint Specific Protocols. Journal of Emergency Nursing. 2013 Sept.; 39(5):467-473.
  • Farley HL, Baumlin KM, Hamedani AG, Dickson SC, Edwards MR, Fuller DC, Genes N, Griffey RT, Kelly JJ, McClay JC, Nielson J, Phelan MP, Shapiro JS, Stone-Griffith S, Pines JM. Quality and Safety Implications of Emergency Department Information Systems. Annals of Emergency Medicine. 2013 June (epub ahead of print).
  • Hettinger AZ, Fairbanks RJ, Hegde S, Rackoff AS, Wreathall J, Lewis VL, Bisantz AM, Wears RL. An Evidenced-Based Toolkit for the Development of Effective and Sustainable Root Cause Analysis System Safety Solutions.Journal of Healthcare Risk Management. 2013; 33(2):11-20.
  • Hettinger AZ, Cushman JT, Shah MN, Noyes K. Emergency Medical Dispatch Codes Association with Emergency Department Outcomes. Prehospital Emergency Care. 2013 Jan; 17(1) 29-37.
  • Hettinger AZ, Fairbanks RJ, Hegde S, Rackoff AS, Wreathall J, Lewis VL, Bisantz AM, Wears RL. An Evidenced-Based Toolkit for the Development of Effective and Sustainable Root Cause Analysis System Safety Solutions. Journal of Healthcare Risk Management. (
  • Kessler CS, Asrow A, Beach C, Dickson C, Fairbanks RJ, Lammers JC, Schuur J, Tibbles C, Wears RL, Woods R.The Taxonomy of Emergency Department Consultations: Results of an Expert Consensus Panel. Annals of Emergency Medicine. 2013 Feb.; 61(2):161-6.
  • Mayer D, Fairbanks RJ. Response to Handling Medical Errors. The New York Times. 2013 Oct. 18.
  • Parker SH, Flin R, McKinley A, Yule S. The Surgeons’ Leadership Inventory (SLI): A Taxonomy and Rating System for Surgeons’ Intraoperative Leadership Skills. American Journal of Surgery. 2013 June; 205(6): 745-51.
  • Parker SH, McKinley A, Flin R, Yule S. Factors Influencing Surgeons’ Intraoperative Leadership: Video Analysis of Unanticipated Events in the Operating Room. World Journal of Surgery.
  • Parker S, Yule S, Flin R, McKinley A. Surgeons' Leadership in the Operating Room: An Observational Study. American Journal of Surgery. 2012 Sept; 204: 347-354.
  • Pati D, Pietrzak MP, Harvey TE Jr, Armstrong WB, Clarke R, Weissman NJ, Rapp PE, Smith MS, Fairbanks RJ, Collins JM. Advancing Translational Research through Facility Design in Non-AMC Hospitals. Health Environments Research and Design Journal. 2013 Spring; 6(3):126-37.
  • Ratwani R, Hettinger AZ, Fairbanks RJ. Interruptions in the ED. Emergency Care and Public Health.
  • Russ AL, Fairbanks RJ, Karsh BT, Militello LG, Saleem JJ, Wears RL. The Science of Human Factors: Separating Fact from Fiction. British Medical Journal Quality and Safety. 2013 Oct.; 22(10):802-8.
  • Russ AL, Militello LG, Saleem JJ, Fairbanks RJ, Wears RL. Response to Separating Fact From Opinion: a Response to‘The Science of Human Factors: Separating Fact from Fiction’. British Medical Journal Quality and Safety. 2013 Nov.;22(11):964-6.
  • Schaudt WA, Bowman D, Baker S, Hanowski RJ, Flanigan C. Field Evaluation of an Enhanced Rear Signaling System for Heavy Trucks. The Institution of Engineering of Technology Intelligent Transport Systems. 2013; 1-6.
  • Schiebel N, Henrickson Parker S, Bessette R, Cleveland E, Neeley J, Warfield K, Barth M, Gaines K, Naessens J. Honouring Patient’s Resuscitation Wishes: A Multiphased Effort to Improve Identification and Documentation. British Medical Journal Quality and Safety. 2013 Jan.; 22(1): 85-92.
  • Zhou Y, Ancker JS, Upahdye M, McGeorge NM, Guarrera TK, Hegde S, Crane PW, Fairbanks RJ, Bisantz AM, Kaushal R, Lin L. The Impact of Interoperability of Electronic Health Records on Ambulatory Physician Practices: A Discrete-Event Simulation Study. Informatics in Primary Care. 2013; 21(1):21–29.

2012

  • Acquisto NM, Hays DP, Fairbanks RJ, Shah MN, Delehanty JM, Nobay FN, Guido JJ, Haas CE. The Outcomes of Emergency Pharmacist Participation During Acute Myocardial Infarction. Journal of Emergency Medicine 2012 April; 42(4): 371-378.
  • Baker SN, Acquisto NM, Dodds-Ashley E, Fairbanks RJ, Beamish SE, Haas CE. Pharmacist -Managed Antimicrobial Stewardship Program for Patients Discharged from the Emergency Department. Journal of Pharmacy Practice.
  • Fairbanks RJ. Providers Can Do Their Part to Combat the ‘Ambulance Driver’ Media Epidemic. Journal of Emergency Medical Services. 2012 Aug.
  • Hettinger AZ, Cushman JT, Shah MN, Noyes K. Emergency Medical Dispatch Codes Association with Emergency Department Outcomes. Prehospital Emergency Care: 2012 (in press)
  • Kellogg KM, Fairbanks RJ, O’Connor AB, Davis CO, Shah MN. Association of Pain Score Documentation and Analgesic Use in a Pediatric Emergency Department. Pediatric Emergency Care; 2012 (in press).
  • Kessler CS, Asrow A, Beach C, Dickson C, Fairbanks RJ, Lammers JC, Schuur J, Tibbles C, Wears RL, Woods R. The Taxonomy of Emergency Department Consultations: Results of an Expert Consensus Panel. Annals of Emergency Medicine. 2013 Feb; 61(2):161-6.
  • Patterson DP, Wang HE, Fairbanks RJ, Weaver M. Adverse events in EMS: Symptom of a larger problem. Prehospital Emergency Care (letter); 2012.
  • Patterson DP, Fairbanks RJ, Wang HE, Weaver M. The association between EMS safety culture and patient and provider safety. Prehospital Emergency Care 2012 January; 16 (1):43-52.
  • Patterson PD, Weaver MD, Frank R, Martin-Gill C, FX Guyette, Fairbanks RJ, Hubble M, Songer T, Callaway C, Kelsey S, Hostler D. Association between poor sleep, fatigue, and safety outcomes in Emergency Medical Services providers. Prehospital Emergency Care 2012 January; 16(1):86-97.
  • Perry SJ, Wears RL, Fairbanks RJ. Human Factors and Ergonomics in the Emergency Department. Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, 2nd edition. P. Carayon (Ed), Taylor and Francis, 2012.
  • Ryan A, Fairbanks RJ, Sample G, Lee B, North-Saale J, Barton N. Use of a hazard reporting with user centered design and weekly feedback increases staff participation (abstract). Society of Critical Care Medicine 2012 Feb.
  • Schiebel N, Henrickson Parker S, Bessette RR, Cleveland EJ, Neeley JP, Warfield K, Barth M, Gaines K, Naessens JM. Honoring Patient's Resuscitation Wishes: A Multi- phased effort to Improve identification and documentation, BMJ Quality and Safety. 2012.
  • Stephens RJ and Fairbanks RJ. Humans and Multi-Task Performance: Let’s Give Credit Where Credit is Due. Academic Emergency Medicine 2012 February; 19(2):232-4.

2011

  • Fairbanks RJ and Bisantz AM. Understanding Better How Clinicians Work. Annals of Emergency Medicine (editorial); 2011 August; 58(2):123-125.
  • Fee C, Hall K, Morrison BJ, Stephens RJ, Cosby K, Fairbanks RJ, Youngberg B, Lenehan G, Abualenain J, O’Connor K, Wears RL. Consensus-Based Recommendations for Research Priorities Related to Interventions to Safeguard Patient Safety in the Crowded Emergency Department. Academic Emergency Medicine 2011 December; 18(12):1283- 1288.
  • Hettinger AZ and Fairbanks RJ. Recognition of wrong patient errors in a simulated computerized provider order entry system. Academic Emergency Medicine. 2011 May;18(5): S237.
  • Patterson DP, Weaver M, Frank R, Martin-Gill C, Guyette F, Suffoletto B, Fairbanks RJ, Hubble M, Wang HE, Hostler D. The relationship between sleep, fatigue, and patient and provider safety. Prehospital Emergency Care 2011 January/March; 15(1):108-109.
  • Patterson DP, Wang HE, Fairbanks RJ, Weaver M. Association between Emergency Medical Services safety culture and patient and provider safety. Prehospital Emergency Care 2011 January/March; 15 (1):125-126.
  • Patterson DP, Weaver M, Frank R, Martin-Gill C, Guyette F, Suffoletto B, Fairbanks RJ, Hubble M, Wang HE, Hostler D. Results from the Emergency Medical Services Provider and Patient Safety Inventory Tool. Prehospital Emergency Care 2011 January/March; 15(1):129-130.
  • Pennathur PR, Cao D, Bisantz AM, Lin L, Fairbanks RJ, Wears RL, Perry SJ, Guarrera TK, Brown JL, Sui Z. Emergency Department Patient Tracking System Evaluation. International Journal of Industrial Ergonomics 2011 July; 41(4): 360-369.
  • Rackoff A. Preventing medical mistakes – think like a safety engineer. EM Resident 2011June-July; 24-25.

Earlier

  • Acquisto NM, Hays DP, Fairbanks RJ, Shah MN, Delehanty JM, Nobay FN, Guido JJ, Haas CE. The Outcomes of Emergency Pharmacist Participation During Acute Myocardial Infarction. Journal of Emergency Medicine 2010 August.
  • Cushman JT, Fairbanks RJ, O’Gara KG, Crittenden CN, Pennington EC, Wilson MA, Chin NP, Shah, MN. Ambulance Personnel Perceptions of Medical Error in Pediatric Patients. Prehospital Emergency Care 2010 October-December; 14(4):477-484.
  • Dingus, TA, Neale, VL, Klauer, SG, Petersen, A, and Carroll, RC. The development of a naturalistic data collection system to perform critical incident analysis: An investigation of safety and fatigue issues in long-haul trucking. Accident Analysis and Prevention, 2006, 38(6), 1127-1136.
  • Doerzaph, ZR, Neale, VL, and Kiefer, R. Cooperative Intersection Collision Avoidance for Violations (CICAS-V) threat assessment algorithm development and evaluation method. Transportation Research Record, 2010.
  • Fairbanks RJ. Don’t be a Minimizer: Avoiding the Trap of Minimizing Symptoms. Journal of Emergency Medical Services March 2009; 34(3):100-102.
  • Fairbanks RJ and Wears RL. Hazards With Medical Devices: the Role of Design (editorial). Annals of Emergency Medicine Nov 2008; 52(5): 519-521.
  • Fairbanks RJ, Crittenden CN, O’Gara KG, Wilson MA, Pennington EC, Chin NP, Shah MN. EMS Provider Perceptions of the Nature of Adverse Events and Near Misses in Out-of-Hospital Care: An Ethnographic View. Academic Emergency Medicine July 2008; 15(7):633–640.
  • Fairbanks RJ, Hays DP, Webster DF, Spillane LL, Clinical Pharmacy Service in an Emergency Department, American Journal of Health-System Pharmacy, 2004; 61(9): 934-937.
  • Fairbanks RJ, Bisantz AM, Sunm M. Emergency Department Communication Links and Patterns. Annals of Emergency Medicine Oct 2007; 50(4): 396-406.
  • Fairbanks RJ, Caplan SH, Bishop PA, Marks AM, Shah MN. Usability Study of Two Common Defibrillators Reveals Hazards. Annals of Emergency Medicine Oct 2007; 50(4): 424-432.
  • Fairbanks RJ, Hildebrand JM, Kolstee KE, Schneider SM, Shah MN. Medical and nursing staff value and utilize clinical pharmacists in the Emergency Department. Emergency Medicine Journal Oct 2007; 24:716-719.
  • Fairbanks RJ, Shah MN, Lerner EB, Ilangovan K, Pennington EC, Schneider SM. Epidemiology and Outcomes of Out-of-Hospital Cardiac Arrest in Rochester, New York. Resuscitation. Mar 2007; 72(3): 415-424.
  • Fairbanks RJ, Goyal M, Marks A. Renal Failure and Dialysis Patients: What the EMS Provider Should Know. Emergency Medical Services, Jun 2005; 34:6.
  • Fairbanks RJ and Caplan S, Poor Interface Design and Lack of Usability Testing Facilitate Medical Error, Joint Commission Journal on Quality and Safety, 2004; 30(10):579-584.
  • Gawron VJ, Drury CG, Fairbanks RJ, Berger RC. Medical Error and Human Factors Engineering: Where are we now? American Journal of Medical Quality. Jan 2006; 21(1): 57-67.
  • Kellogg KM, Fairbanks RJ, Clark LN, Shah MN. Perceptions of ED staff concerning adverse events and near misses. Annals of Emergency Medicine 2010 October; 56(3): S83.
  • Kellogg KM, Fairbanks RJ, Sellers C, Squires M, Shah MN. Root Cause Analysis in the Emergency Department: A Comparison Study. Annals of Emergency Medicine 2010 October; 56(3).
  • Kobayashi L, Overly FL, Fairbanks RJ, Patterson M, Kaji AH, Bruno EC, Kirchhoff MA, Strother CG, Sucov A, Wears RL. Advanced Medical Simulation Applications for Emergency Medicine Microsystems Evaluation and Training. Academic Emergency Medicine Nov 2008; 15(11): 1058-1070.
  • Lerner EB, Fairbanks RJ, Shah MN. Identification of Out of Hospital Cardiac Arrest Clusters Using a Geographic Information System. Academic Emergency Medicine 2005; 12(1):81-84.
  • Lum TE, Fairbanks RJ, Pennington EC, Zwemer FL. Misplaced Femoral Line Guidewire and Multiple Failures to Detect Foreign Body on Chest X-ray. Academic Emergency Medicine, 2005; 12(7): 658-662.
  • Moore SS, Nettleman MD, Beyer S, Chalasani K, Fairbanks RJ, Goyal M, and Carter M. How Residents Spend Their Nights On Call. Academic Medicine, October 2000; 75(10):1021-4.
  •  Nuckols TK, Bower AG, Paddock SM, Rothschild JM, Fairbanks RJ, Carlson B, Panzer RJ, Hilborne LH. Costs of Intravenous Adverse Drug Events in Academic vs. Non-academic ICUs. Medical Care Jan 2008; 46(1):17-24.
  • Nuckols TK, Bower AG, Paddock SM, Hilborne LH, Wallace PL, Rothschild JM, Griffin A, Fairbanks RJ, Carlson B, Panzer RJ, Brook RH. Programmable Infusion Pumps in ICUs: An Analysis of Corresponding Adverse Drug Events. Journal of General Internal Medicine Jan 2008; 23(Suppl 1):41–5.
  • Patterson DP, Huang DT, Fairbanks RJ, Simone S, Weaver M, Wang HE. Variation in Emergency Medical Services Workplace Safety Culture. Prehospital Emergency Care 2010 October; 14(4):448-460.
  • Patterson PD, Huang DT, Fairbanks RJ, Wang HE. The Emergency Medical Services Safety Attitudes Questionnaire. American Journal of Medical Quality Mar 2010 25(2) 109–115.
  • Pennathur PR, Cao D, Sui Z, Lin L, Bisantz AM, Fairbanks RJ, Guarrera TK, Brown JL, Perry SJ, Wears RL. Development of a simulation environment to study emergency department information technology. Simulation in Healthcare, Apr 2010; 5(2), pp: 103-111.
  • Peterson LKN, Fairbanks RJ, Hettinger AZ, Shah MN. EMS Attitudes Towards Geriatric Prehospital Care And Continuing Medical Education in Geriatrics. Journal of the American Geriatrics Society, Mar 2009; 57(3):530-535.
  • Rajasekaran K, Fairbanks RJ, Shah MN. T No More Blame and Shame: developing event-reporting systems may go a long way to reducing patient care errors in EMS. Emergency Medical Services Sept 2008; 37(9): 61-67.
  • Szczesiul JM, Fairbanks RJ, Hildebrand JM, Hays DP, Shah, MN. Use of Clinical Pharmacists in Emergency Departments with Residency Programs. American Journal of Health System Pharmacy Mar 2009; 66:576-9.
  • Shah MN, Fairbanks RJ, Lerner EB. Cardiac arrests in skilled nursing facilities: continuing room for improvement? Journal of the American Medical Directors Association. March 2007; 8(Suppl 2):e27-31.
  • Shah MN, Bazarian JJ, Lerner EB, Fairbanks RJ, Barker W, Auinger P, Friedman B. The Epidemiology of Emergency Medical Services Use by Older Adults: An Analysis of the National Hospital Ambulatory Medical Care Survey. Academic Emergency Medicine May 2007; 14:441–448.
  • Shah MN, Fairbanks RJ, Lerner EB. Cardiac arrests in skilled nursing facilities: continuing room for improvement? Journal of the American Medical Directors Association. Jul 2006; 7(6):350-4.
  • Shah MN, Clarkson L, Lerner EB, Fairbanks RJ, McCann R, Schneider SM. An Emergency Medical Services Program to Promote the Health of Older Adults, Journal of the American Geriatrics Society. Jun 2006; 54(6):956–962.
  • Shah MN, Fairbanks RJ, Maddow CL, Lerner EB, Syrett JI, Davis EA, Schneider SM. Description and evaluation of a pilot physician-directed emergency medical services diversion control program. Academic Emergency Medicine. Jan 2006; 13: 54-60.
  • Shah MN, Bishop MA, Lerner EB, Fairbanks RJ, Davis EA, Validation of Using EMS Dispatch Codes to Identify Low Acuity Patients. Prehospital Emergency Care 2005; 9:24–31.
  • Tarkan S, Plaisant C, Shneiderman B, Hettinger AZ. Reducing Missed Laboratory Results: Defining Temporal Responsibility, Generating User Interfaces for Test Process Tracking, and Retrospective Analyses to Identify Problems. JAMIA (in press).
  • Wang HE, Weaver MD, Abo BN, Kaliappan R, Fairbanks RJ. Ambulance Stretcher Adverse Events. Quality and Safety in Health Care Jun 2009;18(3):213-6.
  • Wang HE, Fairbanks RJ, Shah MN, Abo BN, Yealy DM. Tort Claims and Adverse Events in Emergency Medical Services. Annals of Emergency Medicine Sept 2008; 52(3): 256-262.
  • White FA, Zwemer FL, Beach C, Westesson PL, Fairbanks RJ, Scialdone G, Emergency Department Digital Radiology: Moving From Photos to Pixels. Academic Emergency Medicine, 2004; 11:1213–1222.
  • White FA, French D, Zwemer FL, Fairbanks RJ. Care Without Coverage: Is There A Relationship Between Insurance and ED Care? Journal of Emergency Medicine. Feb 2007; 32(2): 159-165.
  • Witsil JC, Aazami R, Murtaza UI, Hays DP, Fairbanks RJ. Challenges and Solutions to Implementing Emergency Pharmacist Programs: Results from a 6 month Patient Impact Care Program. American Journal of Health-System Pharmacy Mar 2010; 67(5):375-379.

National Center for Human Factors in Healthcare Publications - Conference Proceedings

2015

  • Benda NC, Meadors ML, Hettinger AZ, Fong A, Ratwani RM. Electronic Health Records and Interruptions: The Need for New Interruption Management Strategies. Proceedings of the 2015 International Symposium on Human Factors and Ergonomics in Health Care: Improving the Outcomes. Baltimore, MD: 2015 Mar.
  • Dean K, Hettinger AZ, Clark L, Krevat S, Fong A, Amirshahi M, Webb C, Dubin J, Frohna W. Qualitative Analysis of Patient Safety Event Reporting Systems to Support a Dilaudid-Free Emergency Department. National Patient Safety Foundation Annual Meeting. Austin, TX: 2015 Apr.
  • Gilboa L, Hoffman D, Fong A, Ratwani RM. A Sentiment Analysis of patient Safety Event Reports. Proceedings of the 2015 International Symposium on Human Factors and Ergonomics in Health Care: Improving the Outcomes. Baltimore, MD: 2015 Mar.
  • Hegde S, Hettinger AZ, Fairbanks RJ, Wreathall J, Wears RL, Bisantz AM. Resilience Engineering for a Learning Organization in Health Care: Insights for Developing a Learning Tool “RETIPS”. Proceedings of the 2015 International Symposium on Human Factors and Ergonomics in Health Care: Improving the Outcomes. Baltimore, MD: 2015 Mar.
  • McGeorge NM, Hegde S, Guarrera-Schick TK, LaVergne DL, Clark LN, Hernandez A, Benda NC, Wears RL, Perry SJ, Hettinger AZ, Fairbanks RJ, and Bisantz AM. Supporting the Work of ED Clinicians: Assessment of a Novel Emergency Department Information System in a Clinical Simulation Center. Proceedings of the 2015 International Symposium on Human Factors and Ergonomics in Healthcare: Improving the Outcomes. Baltimore, MD: 2015 Mar.

2014

  • Clark LN, Guarrera TK, McGeorge NM, Hettinger AZ, Hernandez A, LaVergne DT, Benda NC, Perry SJ, Wears RL, Fairbanks RJ, Bisantz AM. Usability Evaluation and Assessment of a Novel Emergency Department IT System Developed Using a Cognitive Systems Engineering Approach. 2014 Symposium on Human Factors and Ergonomics in Health Care: Bridging the Gap. Chicago, IL: 2014 Mar.
  • Fairbanks RJ, Patterson M. Using Simulation to Explore Resilience: A Novel Approach to Explore Patient Safety. International Meeting on Simulation in Healthcare. San Francisco, CA: 2014 Jan.
  • Fairbanks RJ. Resilience Engineering in Health Care. 2014 Symposium on Human Factors and Ergonomics in Health Care: Bridging the Gap. Chicago, IL: 2014 Mar.
  • Fong A, Krevat S, Bauer D, Spencer G, Ratwani RM. Making Sense of Patient Safety Event Data: Leveraging the Power of Visualization. Proceedings of the 58th Annual Meeting of the Human Factors and Ergonomics Society. Chicago, IL: 2014 Oct.
  • Fong A, Meadors M, Batta N, Nitzberg M, Hettinger AZ, Ratwani RM. Identifying Interruption Clusters in the Emergency Department. Proceedings of the 58th Annual Meeting of the Human Factors and Ergonomics Society. Chicago, IL: 2014 Oct.
  • Fong A, Mittu R, Ratwani R, Reggia J. Predicting Electrocardiogram and Arterial Blood Pressure Waveforms with Different Echo State Network Architectures. AMIA Annual Symposium Proceedings. 2014: 544–553.
  • Fong A, Maloy K, Ratwani R. WorkflowExplorer: Visual Exploration and Identification of Common Multitasking Patterns in Emergency Department Workflow. Proceedings of the 2014 Workshop on Visual Analytics in Healthcare. 2014: 35-40.
  • Guarrera T and Fairbanks RJ. A Survey Applying the Concepts of Creation and Consumption to Common Task sand Assessing Preferred Device Usage Between Desktops and Tablets. 2014 International Annual HFES Meeting. Chicago, IL: 2014 Oct.
  • Meadors M, Benda N, Hettinger AZ, and Ratwani R. Going Live: Implementing an Electronic Health Record System in the Emergency Department. Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare. Baltimore, MD: 2014.
  • Parker SH. Surgeons Introaperative Leadership (Expert Panel). Society for Simulation in Healthcare. Orlando, FL: 2014 Jan.
  • Ratwani RM, Hettinger AZ, Brixey J, Rivera AJ, Colligan L. Managing Interruptions in Healthcare: From Theory to Practice. Proceedings of the 58th Annual Meeting of the Human Factors and Ergonomics Society. Chicago, IL: 2014 Oct.
  • Trafton JG and Ratwani RM. The Law of Unintended Consequences: The Case for External Subgoal Support. Proceedings of the 2014 Annual CHI Conference on Human Factors in Computing Systems. New York, NY: 2014.

2013

  • Abts N, Hernandez A, Caplan S, Perry V, Hettinger AZ, Larsen E, Lewis VR. When Human Factors and Design Unite:Using Visual Language and Usability Testing to Improve Instructions for a Home-Use Medication Infusion Pump. Proceedings of the 57th Annual Meeting of the Human Factors and Ergonomics Society. San Diego, CA: 2013 Oct.
  • Fairbanks RJ, Hettinger AZ, Hernandez A, Clark L, Guarrera T, Bisantz A. Data-Driven Concepts for an Emergency Department Radiology Imaging System Interface: Implementing a User-Centered Design Process. Proceedings of the International Symposium on Human Factors and Ergonomics Society in Health Care. 2013 Mar.
  • Guarrera T, McGeorge N, Ancker J, Hedge S, Zhou Y, Lin L, Crane P, Fairbanks RJ, Kaushal R, Bisantz A. Characterizing Levels of Health IT System Interoperability Based on How It Affects the Work of Users. Proceedings of the International Symposium on Human Factors and Ergonomics Society in Health Care. 2013 Mar.
  • Guarrera T, McGeorge N, Stephens R, Hettinger AZ, Clark L, Hernandez A, LaVergne D, Lewis V, Lin L, Perry S, Wears R, Fairbanks RJ, Bisantz A. Better Pairing of Providers and Tools: Development of an Emergency Department Information System using Cognitive Engineering Approaches. Proceedings of the International Symposium on Human Factors and Ergonomics Society in Health Care. 2013 Mar.
  • Hegde S, Hettinger AZ, Fairbanks RJ, Wreathall J, Lewis VR, Wears RL, Bisantz AM. A Bottom-Up Approach to Understanding the Efficacy of Event Analysis in Healthcare: Paradigm Shift from Safety to Resilience Engineering. Proceedings of the International Symposium on Human Factors and Ergonomics Society in Health Care. 2013 Mar.
  • Hettinger AZ, Ratwani R, Fairbanks RJ. Study of the User-Centered Design Processes Found in Eleven Health IT EHR Vendors. 2014 Symposium on Human Factors and Ergonomics in Health Care: Bridging the Gap. Chicago, IL: 2014 Mar.
  • Hu Y, Henrickson Parker S, Arriaga AF, Peyre SE, Corso KA, Roth EM, Yule SJ, Greenberg CC. Follow the Leader? The Impact of Leadership Style on Team Performance in the OR. Academic Surgical Congress Proceedings. 2013 Feb.
  • Kessler CS, Asrow A, Beach C, Dickson C, Fairbanks RJ, Lammers JC, Schuur J, Tibbles C, Wears RL, Woods R. The Taxonomy of Emergency Department Consultations: Results of an Expert Consensus Panel. Annals of Emergency Medicine. 2013 Feb; 61(2):161-6.
  • Parker SH. Teamwork and Handoffs in Trauma Care. Proceedings of the 57th Annual Meeting of the Human Factors and Ergonomics Society. San Diego, CA: 2013 Oct.
  • Ratwani R, Trafton G, Fairbanks RJ. Real-time Procedural Error Prediction and Prevention in Health Information Technology Systems. Proceedings of the International Symposium on Human Factors and Ergonomics Society in Health Care. 2013 Mar.

2012

  • Fairbanks RJ, Xiao Y, Wolf L, Doyle P, St-Cyr O, Kumagai J. Human Factors in the Wild: Dilemmas and Solutions from Human Factors Engineers Working in Healthcare. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 897.
  • Parker S, Rosen M. Developing Methods to Measure Healthcare Team Performance in Acute and Chronic Care Settings. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 834.
  • Henrickson Parker S, Yule S, Flin R, McKinley A. Using Videos to Determine the Effect of Stage of Operation and Intraoperative Events on Surgeons’ Intraoperative Leadership. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 941-945.
  • Hettinger AZ, Fairbanks RJ. Recognition of Patient Selection Errors in a Simulated Computerized Provider Order Entry System. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 1743.
  • Lewis VR, Henrickson Parker S, Stephens RJ, Clark L, Fairbanks RJ. Why Aren’t We Achieving Better Results? A Literature Review of Healthcare Associated Infection Interventions. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 829.
  • Pennathur PR, Perry SJ, Mosher HJ, Persoon TJ, Bass EJ, Fairbanks RJ. Healthcare Systems Design at a Crossroads: Challenges, Opportunities and Strategies. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct.
  • Probst AC, Russ AL, Carayon P, Wolf L, Henrickson Parker S, Dierks MM, Xiao Y. Learning about Health Care: Preparing Human Factors Professionals for a Career in Health Care. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 931.
  • Schumacher R, North R, Quinn M, Patterson S, Militello LG, Fairbanks RJ, Gibbons MC. What Can Human Factors Contribute to Improve Electronic Health Record Usability and Patient Safety? Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 763.
  • Skinner A, Lathan C, Meadors ML, Sebrechts MM. Training and Retention of Medical Skills. The Interservice/Industry Training, Simulation & Education Conf. Proceedings. 2012 Dec.
  • Tarkan S, Plaisant C, Shneiderman B, Hettinger AZ. Improving Timely Clinical Lab Test Result Management: A Generative XML Process Model to Support Medical Care. IHI Conference 2012 January; Miami, FL.
  • Wears RL, Henrickson Parker S, Cohen M, Carroll J, Perry S, Manser T. A Wealth of Information Creates a Poverty of Attention? Understanding Information Requirements at Handovers. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 2012 Oct; 56: 860.

2011

  • Bisantz AM, Karsh BT, Wears RL, Lewis VR, Ancker J, Fairbanks RJ. Health information technology: Can there be meaningful use without meaningful design? Proceedings of the 55th Annual Meeting of the Human Factors and Ergonomics Society 2011; Santa Monica, CA.
  • Lewis VR and Fairbanks RJ. Warnings on defibrillators: A case study. IEA 18th World Congress on Ergonomics. International Ergonomics Association: Recife, Brazil.
  • Pennathur PR, Bisantz AM, Fairbanks RJ, Drury C, Lin L. Workflow communication in the emergency department: Studying clinical communication to inform health information technology design (panel paper). Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting 2011 September.
  • Russ AL, Militello LG, Saleem JJ, Wears RL,Fairbanks RJ, Karsh BT. Human Factors Education for Healthcare Audiences: Ideas for the Way Forward(panel paper).Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting 2011 September.
  • Stephens RJ, Cudnik M. Barriers and Facilitators to Timely Admission and Transfer of Patients from an Emergency Department to an Intensive Care Unit. Human Factors and Ergonomics Society 55th Annual Meeting 2011 September.
  • Stephens RJ, Woods D, et al. Colliding Dilemmas: Interactions of Locally Adaptive Strategies in a Hospital Setting. Fourth Symposium on Resilience Engineering 2011 June; Sophia Antipolis, France.
  • Xiao Y and Fairbanks RJ. Speaking systems engineering: Bilingualism in health care delivery organizations. Mayo Clinic Proceedings.

Earlier

  • Alvarado CJ, Carayon P, Fairbanks RJ, Karsh BT, Perry SJ, Sharit J, Wiegmann DA. Macroergonomics and Patient Safety in Health Care, Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting, Human Factors and Ergonomics Society, October 2007.
  • Bisantz AM, Fairbanks RJ, and Sunm M. Implications of Emergency Department Communication Patterns on Patient Safety and Technology Design. Proceedings of the 16th Congress of the International Ergonomics Association, July 10 – 14 2006, Maastricht, The Netherlands.
  • Bisantz AM, Fairbanks RJ, Sunm M. Emergency department communication patterns and IT design. Proceedings of the Industrial Engineering Research Conference, Institute of Industrial Engineers Annual Meeting. May 2006; Orlando, Florida.
  • Fairbanks RJ, Karn KS, Caplan SH, Guarrera TK, Shah MN, Wears RL. Use Error Hazards from a Popular Emergency Department Information System. Proceedings of the Usability Professionals Association 2008 International Conference, June 2008.
  • Fairbanks RJ, Case example from the ED: overlooking a key function in a user-created artifact creates a hazard; In: Xiao Y, Fairbanks RJ, Gurses AP, Nemeth C, Roth E, Wears RL. User Created Cognitive Artifacts: What Can They Teach Us About Design of Information Technology? Proceedings of the Human Factors and Ergonomics Society 53nd Annual Meeting; Human Factors and Ergonomics Society; October 2009.
  • Fairanks RJ, Guarrera TK, Bisantz AB, Venturino M, Westesson PL. Opportunities in IT Support of Workflow & Information Flow in the Emergency Department Digital Imaging Process. Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting 2010 September; 359-363.
  • Fairbanks RJ, Caplan S, Panzer RJ. Integrating Usability Into Development Of A Clinical Decision Support System. Proceedings of HCI-International 2005, Mira Digital Publishing (ISBN 0-8058-5807-5). July 2005; Las Vegas, Nevada.
  • Fairbanks RJ, Caplan S, Shah MN, Marks A, Bishop P, Defibrillator Usability Study Among Paramedics, Proceedings of the Human Factors and Ergonomics Society 48th Annual Meeting Human Factors and Ergonomics Society, September, 2004.
  • Fairbanks RJ and Wierwille WW. Refinement of algorithms for on-line detection of driver drowsiness. Proceedings of the Third Annual Mid-Atlantic Human Factors Conference (pp. 55-61). Santa Monica CA: Human Factors and Ergonomics Society, 1995.
  • Kalsher M, Cao C, Weinger M, Fairbanks RJ, Resnick M, Carstensen P, Nemeth C, Vrendenberg A, Israelski E, Spyridon G, Yoshida D, McLeod R. Mock Trial: Role of Human Factors in Litigation Involving an Automated External Defibrillator (AED), Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting, Human Factors and Ergonomics Society, October 2007.
  • Pennathur P, Bisantz AM, Fairbanks RJ, Perry SJ, Wears RL, Zwemer FL. Assessing the Impact of Computerization on Work Practice: Information Technology in Emergency Departments, Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting, Human Factors and Ergonomics Society, October 2007.
  • Pennathur PR, Cao D, Sui Z, Bisantz AM, Lin L, Fairbanks RJ, Guarrera TK, Brown JB, Perry SJ, Wears RL. Evaluating Emergency Department Information Technology Using a Simulation-based Approach. Proceedings of the Human Factors and Ergonomics Society 53nd Annual Meeting; Human Factors and Ergonomics Society; October 2009.
  • Pennathur P, Bisantz AM, Fairbanks RJ, Perry SJ, Wears RL. Semantic network analysis of shared communication in an emergency department. Proceedings of the Industrial Engineering Research Conference, Institute of Industrial Engineers Annual Meeting. Orlando FL: May 2007.
  • Sunm M, Bisantz AM, Fairbanks RJ. Interpersonal communication and public display tools in the emergency department. Proceedings of the 2005 Systems and Information Engineering Design Symposium, Ellen J. Bass (ed); 2005:249-252.
  • Wears RL, Bisantz AM, Perry SJ, Fairbanks RJ. Consequences of technical change in cognitive artifacts for managing complex work. Proc 8th Int Symp Hum Fact Org Design & Manag. Maui, HI, Jun 22-25, 2005; 317-322.

National Center for Human Factors in Healthcare Publications - Books

  • Bisantz AM, Burns CM, Fairbanks RJ (Eds). Cognitive Systems Engineering in Health Care. Boca Raton, FL: CRC Press, Taylor & Francis, 2015.
  • Chalasani K, Nettleman MD, Moore SS, MacArthur S, Fairbanks RJ, Goyal M. Faculty Misperceptions About How Housestaff Spend Their Nights On Call (letter). JAMA, 2001; 286 (9): 1024.
  • Delagi R, Bradley K, Barishansky RM, Chiumento S, Fairbanks RJ, Werner A, Reisner W, Burns L. Quality Improvement for Prehospital Providers. New York State Emergency Medical Services Council, New York State Department of Health, Bureau of EMS, 2007.
  • Fairbanks RJ, Perry SJ, Venturino M, and Zwemer FL. Radiology in the Emergency Department: Patient Safety Issues with Digital Imaging (Book Chapter). Patient Safety in Emergency Medicine. Croskerry, Cosby, Schenkel, and Wears, (Eds). Lippincott Williams & Wilkins (In Press).
  • Fairbanks RJ and Gellatly AW. Human Factors Engineering and Safe Systems (Book Chapter). Patient Safety in Emergency Medicine. Croskerry, Cosby, Schenkel, and Wears, (Eds). Lippincott Williams & Wilkins (In Press).
  • Fairbanks RJ, Rueckmann RA, Kolstee KE, Hays DP, Cobaugh DJ, Wears RL, Dewar KH, Martin HA, Davis CO, Schneider SM, Shah MN. Clinical Pharmacists in Emergency Medicine. In: Advances in Patient Safety: New Directions and Alternative Approaches. Rockville, MD: Agency for Healthcare Research and Quality; (In Press).
  • Fairbanks RJ and Caplan S. Poor Interface Design and Lack of Usability Testing Facilitate Medical Error (Book chapter). In Using Human Factors Engineering to Improve Patient Safety. J.W. Gosbee, L.L Gosbee (Eds). Joint Commission Resources, 2005.
  • Fairbanks RJ, Fahey SE, and Wierwille WW. Research on Vehicle-Based Driver Status/Performance Monitoring: Seventh Semi-Annual Research Reports (DOT HS 808 299). Washington, DC: U.S. Department of Transportation National Highway Traffic Safety Administration, June 1995
  • Fairbanks RJ. Algorithm Refinement and Threshold Determination for a Drowsy Driver Detection System. Masters thesis: Virginia Polytechnic Institute and State University, Blacksburg, VA, 1995.
  • Neale, VL and Dingus, TA. (2006). Motor vehicle warnings. In: M. S. Wogalter (Ed.), The Handbook of Warnings. (pp. 687 – 700). New Jersey: Lawrence Erlbaum Associates, Inc. (LEA).
  • O’Connor RE, Fairbanks RJ, Reducing Adverse Events in EMS. In Quality Management in Prehospital Care, 2nd Edition. R Swor (Ed). National Association of EMS Physicians, 2005.
  • Rizzo, M, Robinson, S, and Neale, VL. (2007). The brain in the wild: Tracking human behavior in natural and naturalistic settings. In: M. Rizzo and R. Parasurmen (Eds.), Neuroergonomics: The Brain at Work. New York: Oxford University Press.
  • Wears RL, Bisantz AM, Perry SJ, Fairbanks RJ. Consequences of technical change in cognitive artifacts for managing complex work. In: Carayon P, Robertson M, Kliener B, Hoonakker PLT, eds. Human Factors in Organizational Design and Management – VIII. Santa Monica, CA: IEA Press; 2005:317 – 322.
  • Wierwille WW, Wreggit SS, Kirn CL, Ellsworth LE, and Fairbanks RJ. Research on Vehicle-Based Driver Status/Performance Monitoring; Development, Validation, and Refinement of Algorithms for Detection of Driver Drowsiness. (DOT HS 808 247).Washington, DC: U.S. Department of Transportation National Highway Traffic Safety Administration, December 1994.

National Center for Human Factors in Healthcare Publications - Book Chapters

  • Bisantz AM, Fairbanks RJ, Burns CM. Cognitive Engineering for Better Healthcare Systems (Book Chapter). In Cognitive Systems Engineering in Health Care. Bisantz AM, Burns CM, Fairbanks RJ (Eds). Boca Raton, FL: CRC Press, Taylor & Francis, 2015.
  • Fairbanks RJ. Speaking Up: Two Lessons Learned. AOPA Pilot.
  • Guarrera TK, McGeorge NM, Clark LN, LaVergne DT, Hettinger AZ, Fairbanks RJ, Bisantz AM. Cognitive Engineering Design of an Emergency Department Information System. In Cognitive Systems Engineering in Health Care. Bisantz AM, Burns CM, Fairbanks RJ (Eds). Boca Raton, FL: CRC Press, Taylor & Francis, 2015.
  • Henrickson Parker S. Teamwork and collaboration in healthcare (Book Chapter). Volume 8 of the Review of Human Factors and Ergonomics.(in press)
  • Kellogg KM, Fairbanks RJ, O’Connor AB, Davis CO, Shah MN. Association of Pain Score Documentation and Analgesic Use in a Pediatric Emergency Department. Pediatric Emergency Care. 2012 Dec; 28(12):1287-92.
  • Mentis H, Taneva S, Blandford A, Furniss D, Ratwani RM, Randell R, Chagpar A. Impact of Fieldwork in Healthcare: Understanding impact on researchers, research, practice, and beyond (Book Chapter). In Fieldwork for Healthcare. Furniss D, Randell R, O’Kane AA, Taneva S, Mentis H, Blandford A (Eds). Morgan and Claypool Publishers.
  • Parker SH, Perry SJ. Matching Cognitive Aids and the “Real Work” of Healthcare in Support of Surgical Microsystem Teamwork (Book Chapter). In Cognitive Systems Engineering in Health Care Bisantz A, Fairbanks RJ, (Eds). Boca Raton, FL: CRC Press, Taylor & Francis, 2015.
  • Ratwani RM, Fairbanks RJ, Hettinger AZ, Benda N. EHR Vendor Usability Practices (Book Chapter). In Health Better EHR: Usability, workflow & cognitive support in electronic health records. Zhang J and Walji M (Eds). National Center for Cognitive Informatics & Decision Making in Healthcare Publishers.
  • Ratwani RM, Hettinger AZ, Fairbanks RJ. Human Factors in Emergency Care (Book Chapter). In Emergency Care and the Public’s Health. Pines JM, Abualenain J, Scott J, Shesser R (Eds). John Wiley & Sons.
  • Rosen M, Tran G, Carolan H, Romig M, Dwyer C, Dietz A, Kim G, Sapirstein A, Pronovost P. Data Driven Patient Safety and Clinical Information Technology (Book Chapter). Healthcare Information Management Systems, Fourth Edition. Weaver C, Ball M, Kim G, Kiel J (Eds).
  • Taneva S, O’Kane A, Ratwani RM, Hilligoss B, Thieme A, Groth K. Establishing and Maintaining Relationships in Healthcare Fields (Book Chapter). In Fieldwork for Healthcare. Furniss D, Randell R, O’Kane AA, Taneva S, Mentis H, Blandford A (Eds). Morgan and Claypool Publishers.

Paul Plsek

  • Øvretveit J, Bate P, Cleary P, Cretin S, Gustafson D, McInnes K, McLeod H, Molfenter T, Plsek P, Robert G, Shortell S, Wilson T. Quality collaboratives: lessons from research. Quality & Safety in Health Care. 2002; 11:345-351.
  • Bergman D, Plsek P, Saunders M. A high-performing system for well-child care: a vision for the future. The Commowealth Fund, Publication number 949. 2006. (Results from a research grant from The Commonwealth Fund.)
  • Bevan H, Ham C, Plsek P. The next leg of the journey: How do we make High Quality Care for All a reality? NHS Institute Working Papers, 2008.
  • Foote C and Plsek PE. The NHS Plan: thinking out of the box. Health Service Journal (UK), 111:5750 (12 April 2001) 32-33.
  • Gustafson D, Palesh T, Plsek P, Maher L, Picard R, Capoccia V. Automating Addiction Treatment: Enhancing the human experience and creating a fix for the future. In Bushko RG (ed.). Future of Intelligent and Extelligent Health Environment, Amsterdam:IOS Press, 2005. (Results from a research grant from The Robert Wood Johnson Foundation.)
  • Hannaway C, Plsek PE and Hunter DJ. Developing leadership and management for health. In Hunter DJ (ed.) Managing for Health. London: Routledge, 2007.
  • Horbar JD, Carpenter JH, Buzas J, Soll RF, Suresh G, Bracken MB, Leviton LC, Plsek PE, Sinclair JC. Collaborative quality improvement to promote evidence based surfactant for preterm infants: a cluster randomised trial. British Medical Journal 2004; 329;1004.
  • Lin M, Hughes B, Katica M, Dining-Zuber C, Plsek PE. Service design and change of systems: Human-centered approaches to implementing and spreading service design. International Journal of Design, 2011 5(2), 73-86.
  • Maher LM, Plsek PE, Garrett S, Bevan H. Thinking Differently. London: NHS Institute for Innovation and Improvement, 2008.
  • Maher LM, Plsek PE. Making a Bigger Difference: A Guide for Assessing and Stimulating Service Innovation. London: NHS Institute for Innovation and Improvement, 2009.
  • Maher LM, Plsek PE, Bevan H. Creating the Culture for Innovation: A Guide for Executives. London: NHS Institute for Innovation and Improvement, 2010.
  • Palmer RH, Clanton M, Ezhuthachan S, Newman C, Maisels J, Plsek P, and Salem-Schatz S. Applying the “10 simple rulesâ€ of the Institute of Medicine to management of hyperbilirubinemia in newborns. Pediatrics (December 2003) 112(6):1388-1273.
  • Plsek PE, Onnias A, Early JF. Quality Improvement Tools. Wilton, CT: Juran Institute, Inc., 1989.
  • Plsek PE. A primer on quality improvement tools. In Berwick DM, Godfrey AB, Roessner J. Curing Health Care. San Francisco: Jossey-Bass, 1990.
  • Plsek PE. Techniques for the management of quality. Hospital and Health Services Administration 1995 40(1):50-79.
  • Plsek PE. Collaborating across organizational boundaries to improve the quality of care. American Journal of Infection Control 1997 25:85-95.
  • Plsek PE. Creativity, Innovation and Quality, ASQ Quality Press, 1997.
  • Plsek PE. Directed creativity and the management of quality in healthcare. In C Caldwell (ed) Handbook for Managing Change in Healthcare. ASQ Quality Press, 1997.
  • Plsek PE. Incorporating the tools of creativity into quality management. Quality Progress. March, 1998. (Reprinted in IEEE Engineering Management Review 26:3, Fall 1998 and in Cortada JW and Woods JA (ed.) The Knowledge Management Yearbook 1999-2000, Boston: Butterworth-Heinemann, 1999. Translated in Spanish, Portuguese, and Danish.)
  • Plsek PE. Innovative thinking for the improvement of medical systems. Annals of Internal Medicine, 131:6, 438-444, 1999.
  • Plsek PE, Kilo CM. Influencing physicians: from resistance to attraction: a different approach to change. Physician Executive. 25(6):40-46, 1999.
  • Plsek PE. Spreading Good Ideas for Better Health Care: A Practical Toolkit. Volume 2 in VHA 2000 Research Series. VHA, 2000.
  • Plsek PE. Redesigning health care with insights from the science of complex adaptive systems. In: IOM Committee on Quality of Health Care in America. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington: National Academy Press, 2001.
  • Plsek PE and Greenhalgh T. The challenge of complexity in health care. British Medical Journal, 2001; 323:625-8.
  • Plsek PE and Wilson T. Complexity, leadership and management in health care organisations. British Medical Journal, 2001; 323:746-9.
  • Plsek PE. Complexity and the adoption of innovation in health care. In Proceedings of Accelerating Quality Improvement in Health Care: Strategies to Speed the Diffusion of Evidence-Based Innovations. National Institute for Health Care Management Foundation. Washington DC. January 27-28, 2003.
  • Plsek PE, Solberg L, and Grol R. Total quality management (TQM) and continuous quality improvement (CQI) in primary care. In Jones R et. al. (eds) The Oxford Textbook of Primary Care: Volume 1 Principles and Concepts. Oxford: Oxford University Press, 2004.
  • Plsek PE. Harness Creativity to Stimulate Creative Thinking. In Bisognano M, Plsek P, and Schummers D. 10 More Powerful Ideas for Improving Patient Care. Chicago: Health Administration Press, 2005.
  • Plsek PE, Bibby J, and Whitby E. Practical methods for extracting explicit design rules grounded in the experience of organizational managers. Journal of Applied Behavioral Sciences. 2007; 43:153-170.
  • Plsek PE. Brainstorming. In Ruggeri F, Kennett RS, Faltin FW (eds) Encyclopedia of Statistics in Quality and Reliability. John Wiley & Sons, 2007.
  • Plsek PE. An introduction to the theory and practice of large-scale change. NHS Institute Working Papers, 2009.
  • Plsek PE. Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience. Boca Raton, FL: CRC Press. 2013
  • Roger H, Maher L, and Plsek PE. New design rules for driving innovation in access to secondary care in the NHS. British Medical Journal, 2008, 338:384-387.
  • Russ LR, Phillips J, Brzozowicz K, Chafetz LA, Plsek PE, Blackmore CC, Kaplan GS. (2013) Experience-based design for integrating the patient care experience into healthcare improvement: Identifying a set of reliable emotion words. HealthCare Journal of Delivery Science and Innovation, 2013 1(3):91-99. http://dx.doi.org/10.1016/j.hjdsi.2013.07.004i
  • Winstanley L, Bevan H, Plsek PE. Leading Large-Scale Change: The Experience of the NHS Academy for Large-Scale Change. London: NHS Institute for Innovation and Improvement, 2012.
  • Zimmerman B, Lindberg C, Plsek PE. Edgeware: Insights from Complexity Science for Health Care Leaders. Dallas, TX: VHA Publishing. 1998.

Telehealth Publications

  • Brennan, D.  (2013). To Move Telepractice toward the Future, We Should Look to the Past.  SIG 18 Perspectives on Telepractice, 3(1), 4-8.
  • Brennan, D., Barker, L.  (2008).  Human factors in the development and implementation of telerehabilitation systems.  Journal of Telemedicine and Telecare, 14(2), 55-58
  • Brennan, D., Georgeadis, A., Baron, C., Barker, L.  (2004). The effect of videoconference-based telerehab on story retelling performance by brain injured subjects and its implications for remote speech-language therapy. Telemedicine Journal and e-Health, 10(2), 147-154.
  • Brennan, D., Georgeadis, A., Baron, C.  (2002).  Telerehabilitation tools for the provision of remote speech-language treatment.  Topics in Stroke Rehabilitation, 8(4), 71-78.
  • Brennan, D., Holtz, B, Chumbler, N., Kobb, R., Rabinowitz, T.  (2008).  Visioning Technology for the Future of Telehealth.  Telemedicine Journal and e-Health, 14(9), 982-985.
  • Brennan, D., Mawson, S., Brownsell, S.  (2009).  Telerehabilitation: Enabling the Remote Delivery of Healthcare, Rehabilitation, and Self Management.  In:  Gaggioli, A., Keshner, E., Weiss, T. & Riva, G. (Eds.)  Advanced Technologies in Rehabilitation (pp. 231-248).  IOS Press: Amsterdam.
  • Brennan, D., Tindall, L., Theodoros, D., Brown, J., Campbell, M., Christiana, D., Smith, D., Cason, J., Lee, A. (2011). A blueprint for telerehabilitation guidelines. Telemedicine and e-Health, 17(8): 662-665.
  • Cernich, A., Brennan, D., Barker, L., Bleiberg, J.  (2007).  Sources of error in computerized neuropsychological assessment.  Archives of Clinical Neuropsychology, 22(S1), 39-48.
  • Chumbler, N., Kobb, R., Brennan, D., Rabinowitz, T.  (2008).  Recommendations for Research Design of Telehealth Studies.  Telemedicine Journal and e-Health, 14(9), 986-989.
  • Georgeadis, A., Brennan, D., Barker, L., Baron, C.  (2004).  Telerehabilitation and its effect on story retelling by adults with neurogenic impairments.  Aphasiology, 18(5/6/7), 639-652.
  • Georgeadis, A., Brennan, D.  (2003).  Telepractice research:  learning more about remote speech-language and cognitive-communicative services.  ASHA Leader, 8(21), 16.
  • Hart, J. (2010 {someone at MI2???]).  Expanding Access to Telespeech in Clinical Settings: Inroads and Challenges.  Telemedicine Journal and e-Health, 16(9), 922-924.
  • Kobb, R., Chumbler, N., Brennan, D., Rabinowitz, T.  (2008).  Home Telehealth: Mainstreaming What We Do Well.  Telemedicine Journal and e-Health, 14(9), 977-981.
  • Marotta, M. (2009, September 21).  Reach out and treat someone.  Therapy Times Debevois, K. (2006, October 17).  Telerehab: Therapy Anywhere, Anytime.  Therapy Times.
  • Rabinowitz, T., Brennan, D., Chumbler, N., Kobb, R., Rabinowitz, T., Yellowlees, P.  (2008).  New Directions for Telemental Health Research.  Telemedicine Journal and e-Health, 14(9), 972-976.